Frequently Asked Questions

*** Note: our relocation to the new Mosman clinic has been postponed due to building delays.  Sally is still seeing clients in McMahons Point @ the Blues Point Practice until further notice – Click here for details. ***

 

Where are we located?

We are still in McMahons Point at the Blues Point Practice – 117 Blues Point Road McMahons Point 2060.

We will be in Mosman in the near future.

Click here for details of current location and future location.

 

The information below is for the McMahons Point Clinic….

 

Is there parking nearby?

There is one & two hour parking close to the clinic.  Look for two hour parking in East Crescent Street or further down Blues Point Road.

Is there Public Transport nearby?

The clinic is a short 5 minute walk from North Sydney train and bus station.  Please see the Transport and Information website for more specific details regarding timetables.

Do you have disabled Access?

The clinic has a set of stairs on entry so is not suitable for wheelchair access.  If you are coming with a pram or baby capsule, you are welcome to leave the capsule at the bottom of stairs, or I will help you bring it up the stairs on arrival.  With prior arrangement I provide phone or Skype consultations for those who are disabled or cannot access the building.

Can I have consultation on the phone or via Skype?

Yes.  I am available for Skype or Phone consultations both nationally and internationally by appointment.  These take place on Tuesdays and Fridays.  Please use the contact us page to inquire.

What are your opening hours?

The clinics general opening hours are Monday – Saturday 9am -7pm.  Herbal and Nutritional prescriptions can be ordered and picked up in these times with prior arrangement.

Consultations with Sally:

Tuesday                                      2.30 – 6pm

Wednesday & Thursday         10am – 7pm

Friday                                         10am – 5pm by Skype or phone only (with prior arrangement)

Saturday                                     9am – 4.30pm

Is there a fee for missed consultations and late Cancellations?

Yes, as missed appointments and late cancellations prevent me from helping someone else in need.  Please provide at least 48 hours notice (during business hours).  Missed consultations or late cancellations without 48 hours notice will incur the full consultation fee.  You will receive a courtesy reminder call on the Monday before your scheduled appointment.

Rebates on consultations?

Naturopathic Consultation fees are claimable through most private health funds. Herbal and nutritional medicine prescriptions are claimable through some health funds.  Please check with your own health fund provider for details about your eligibility.

The clinic provides HICAPS facilities for immediate rebates.  HCF does not allow rebates at the time of the consultation.  HCF fund holders need to send their consultation receipt directly into the fund to claim.

There are no rebates available through private health funds or medicare for Psychotherapy and Counselling sessions.  I provide receipts which you may be able to claim on your end of year tax.

What Payment Methods do you have?

The clinic has HICAPS facilities for immediate health fund rebates and we accept credit card (Mastercard, Visa), EFTPOS, cheque or cash payments.  Naturopathic consultations are GST exempt, however all medicines and other prescribed remedies incur GST.

Please note that fees are due on the day of the consultation and we do not offer accounts.

What do I need to do to prepare for the first Naturopathic consultation?

At the time you make your first appointment, you will be sent a comprehensive health questionnaire to be filled out prior to us meeting initially.

Please bring copies of any past relevant test results to your consultations to ensure thorough assessment at the time of your consultation and to prevent unnecessary repetition in testing. You are welcome to email these tests directly to me prior to the initial appointment.

Do you prescribe herbs and vitamins?

Yes, most of my Naturopathic patients are prescribed individualised, therapeutic doses of specific combinations of vitamins, minerals, amino acids, essential fatty acids and herbs, in addition to individualised dietary advice.

How long will it take for me to feel better?

This will vary between each individual and your pre-existing health condition.  However, you should expect to see some changes in as early as a few days.

For others it will be longer, and will depend on the nature of your condition and other impacting lifestyle factors – such as work hours, sleep habits, stress levels, and of course your compliance to follow the eating and treatment program prescribed for you.

The duration of treatment is determined by your pre-existing health condition and desired health goals, and you will definitely get out of this experience what you put into it.

What kind of counselling do you do?

My formal training is in Gestalt Psychotherapy and Counselling which is a holistic form of counselling and therapy – meaning I take into account you as a unique person in relationship with and within your environment, history, relationships, body and biochemistry etc.  I also bring to our meetings my understanding of neuroscience and the workings of the brain and nervous system; the gut or digestive system how it relates to our brain and mood; plus the hormonal system and our body’s biochemical “soup”.  All of these factors influence how we feel and think.  And how we feel and think also influence our physical body.  I also incorporate mindfulness based stress reduction practices and techniques to our meetings.

If I choose to see you as a counsellor/therapist how long do I need to come for?

This will depend entirely on you and what your needs are.  I work with adult individuals either short term, weeks to months, for life situations that are transient.  And I work more long term with individuals where existing thinking, behavioural habits and patterns are causing continued distress.

I suggest you come for 2 or 3 sessions close together (consecutive weeks) so we can discover what your needs are.  Sessions are for 55 minutes.

Are you ready to feel well?
CONTACT US

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